![]() ![]() My reason for writing this.keep an eye on your wallet and cards when you're dealing with very friendly, outgoing salespeople at "Shift-y" when they come out. Of course, I could never prove any of this (the food purchase had been done over the phone and they picked it up at an alternate location) but I believe 100% it was the two salesmen. Oddly enough, the particular chain where the food was purchased from had a restaurant about 2 miles from the Shift dealership. Then I remembered.the main salesman who spent most of the time talking to me had stepped out of the car for a smoke and I stupidly stepped out with him for a vape-leaving my wallet in the center console of my new vehicle and my credit card (which Shift had required to pay for some part of the purchase) sitting out by itself. I'd never experienced a fraudulent transaction coming up on any of my cards before and I couldnt figure out how someone could have gotten my card information. About 1.5 hours after the purchase was complete I received a notification from my bank that my credit card had just been charged for $76 worth of wings and other food items at a place I've never eaten. The sales process was smooth, the guys were friendly and I had no issues with them throughout the transaction. My issue is with the 2 salesman who came out to deliver the vehicle. It's a 2014 VW CC turbo, runs and looks great. I've actually been satisfied with the vehicle I purchased from Shift. Review in short : Don't buy ANYTHING from our friends at SHIFTY. ![]() But they're a dealership and what are you gonna do, ya know? Not enough characters to use here. It was a ***** Accord hybrid and that was priced a little over KBB value (like $2000 over). Their front desk reps are there to just collect payment from what it seems like? After getting things squared away with my bank for the loan, I was able to find another car I wanted. If I worked for a car dealership, perhaps I would, like I figured they would have. This is my first time getting a loan and so I am not privy to how these things work. This caused me to lose out on the original car I wanted figuring out things that they should have known (they do this job everyday). So I tried getting a ****** Camry hybrid at first, but no one over at Shift could give me any straight answers about how the financing process would work and for me to just go at it on my own to figure things out, and so I did. They have a great selection (so it seems) and decent pricing (again, so it seems). He had said the process was quick and pretty painless and so I figured I'd try them out. I went to purchase a car from Shift on the word-of-mouth advertising by a fellow co-worker. Major incompetence is present in this office all the way up to the General Manager. ![]() It also took almost a week after getting my car back to receive any records of what was done to the vehicle. I have since been told that the service manager who oversaw my car and failed to give me any update unless I called for one in over 2 months has been removed from the facility. Not to mention they promised to cover my car payment, insurance, & lost income from not having my car for 2 months and to this day I have yet to see that check yet Im told its coming. They put in a (used) newer transmission for something ****** called a simple tune up. All in all it took over 2 months and me taking my car to a ****** dealership to get diagnosed as 2 bad ignition coils and 4 bad spark plugs. I offered to take it to another shop to get diagnosed and I could bring their findings to Shift so they can fix it. At this point its been there almost 2 months. Fast forward another week, no updates and ** being told they have no idea what to do with my car. Fast forward another week, no updates and cars still not fixed. Not a single update in that two week period. My car was there for two weeks as expected and on the day of pickup I call to get confirmation that my car is done and I am informed by text an hour before they close that my car was not in fact done but also that they have not even received the new transmission. They diagnosed my vehicle having a bad transmission and said they were going to order one and replace it. I brought my car that I bought from them the previous year in for work to be done under my warranty which I thought had to be done at their facility. This review is specifically for the ******* ******************** employees including the General Manager. ![]() Would give 0 stars if I could.So first of all this review has nothing to do with shift as a dealer I had a pretty smooth experience with them. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |